MAP is the gateway to long term services and supports in Maryland. MAP specialists work with caregivers, professionals, and all individuals with long term care needs to plan, identify, connect, and assist with accessing private and public resources for long term services and supports.
Long term services and supports include information on health, transportation, income, and financial aid, senior and community centers and clubs, nutrition and meals, pharmacy assistance, housing, volunteer opportunities, and more!
MAP also offers Options Counseling, a service through which all individuals and their caregivers, plan and make informed decisions regarding their long term care. Trained, professional Options Counselors use a person-centered approach and support individuals with matching their needs, preferences, and values with services in their community, developing a personalized action plan, getting connected to resources, making referrals to appropriate agencies and planning for current and/or future needs. Options Counseling is a statewide program delivered by staff at the 20 local Maryland Access Point (MAP) sites.
We are excited to share a new design of our
website as of June 2021. The new
website features upgrades on the online, searchable resource directory to help the public and professionals identify and connect with public and private resources. Older adults, adults with disabilities, and caregivers have come to rely on use of the
MAP website but will now find a new level of integration and resources. We encourage you to
visit our website and value your feedback, which can be submitted through our survey by clicking
here or the link is located in the upper right-hand corner of the website.
As of January 2021, when someone calls 1-844-MAP-LINK (1-844-627-5465), a 211 Maryland information and referral specialist will listen to their needs, identify local resources, and direct the caller with long-term and complex needs to their local MAP office for options counseling. The support from 211 Maryland adds an increased value to callers who can receive both a referral to the local MAP office and information about other resources, such as meals, assisted living, caregiver assistance and more from 211’s professionally trained resource specialists who already connect Marylanders to a variety of community services and supports.
Alerts on MAP's text messaging platform delivers information and resources directly to smartphone devices. Consumers can text "MDAging" to 898-211 to receive alerts, tips, and resources beneficial to helping older adults and people with disabilities.
For additional resources for older adults and their families, visit the Eldercare Locator website.
MDOA Intern Application & Volunteer Opportunities
The Maryland Department of Aging offers both undergraduate and graduate students the opportunity to put their education to work. Interns will gain valuable experience in a cabinet agency that offers:
- Knowledge about older adults and individuals with disabilities and applicable community services and resources available to these populations;
- Insight into the development and execution of public policies;
- Experience in program planning and analysis;
- Database management skills;
- Outreach and customer service experience;
- Ability to collaborate with colleagues and community partners in a professional setting; and
- Weekly constructive feedback.
At the conclusion of the internship, the intern will be acquainted with Maryland Access Point (MAP), the Veterans Directed Care program, and other special Initiatives programs such as the Senior Call Check. The intern will also be assigned a special project which will include program planning, analysis and/or evaluation. Internship Application.docx
Other volunteer opportunities are available through MDOA's network of Area Agencies on Aging
, which work to improve the lives of older adults and those living with disabilities in Maryland. These agencies rely on volunteers to accomplish day-to-day objectives and would not be able to do the important work they do without volunteers. If you are interested in learning more about the volunteer opportunities that are available in your area contact your local Area Agency on Aging
or Maryland Access Point.