Maryland Access Point
Maryland's Gateway to Long-Term Services and Support
Maryland Access Point (MAP) is Maryland’s No Wrong Door Aging and Disability Resource Center, established as the single entry point for older adults and people with disabilities who need community resources to help with long-term care planning and independent living. Trained MAP specialists work with individuals, caregivers, and professionals to plan and assist with identifying and accessing both private- and public-sector supports on available health, transportation, financial aid, nutrition, medication, housing, and other programs and services.
The Department of Aging provides training and administrative oversight for MAP services and supports, which are led primarily by Area Agencies on Aging in partnership with Centers for Independent Living. MAP partners also include 211 Maryland to provide an increased value to callers who need information about other resources, local health and social services departments, behavioral health agencies, and other organizations through which people seek assistance.
Find MAP Services and Supports
MAP Information and Resources
Information and Assistance
- Outreach and education
- Referrals
- Application Assistance
Level One Screen
- Preliminary evaluation of risk of institutionalization
- Used to evaluate and connect to Waiver programs and services
Options Counseling
- Person-centered counseling, planning, and support
- Certified staff help individuals create a plan for aging
Nursing Facility Program Counseling
- Education for those wishing to transition out of nursing facilities
Visit MAP online at marylandaccesspoint.info, call 1-844-MAP-LINK (1-844-627-5465), or reach out to your local MAP office:
- Allegany County: 301-783-1752
- Anne Arundel County: 410-222-4257
- Baltimore City: 410-396-2273
- Baltimore County: 410-887-2594
- Calvert County: 410-535-4606
- Caroline County: 410-479-2535
- Carroll County: 410-386-3800
- Cecil County: 410-996-5295 option 1
- Charles County: 301-934-0103
- Dorchester County: 410-221-1930
- Frederick County: 301-600-1234
- Garrett County: 301-334-9431
- Harford County: 410-638-3025
- Howard County: 410-313-1234
- Kent County: 410-778-2564
- Montgomery County: 240-777-3000
- Prince George’s County: 301-265-8450
- Queen Anne’s County: 410-758-0848
- Somerset County: 410-651-3400
- St. Mary’s County: 301-475-4200 ext. 1057
- Talbot County: 410-822-2869
- Washington County: 301-790-0275
- Wicomico County: 410-742-0505
- Worcester County: 410-632-9915
MAP also offers Options Counseling, a service through which all individuals and their caregivers, plan and make informed decisions regarding their long-term care. Trained, professional Options Counselors use a person-centered approach and support individuals by matching their needs, preferences, and values with services in their community, developing a personalized action plan, getting connected to resources, making referrals to appropriate agencies, and planning for current and/or future needs. Options Counseling is a statewide program delivered by staff at the 20 local Maryland Access Point (MAP) sites.
When someone calls MAP, a 211 Maryland information and referral specialist will listen to their needs, identify local resources, and direct the caller with long-term and complex needs to their local MAP office for options counseling. The support from 211 Maryland adds an increased value to callers who can receive both a referral to the local MAP office and information about other resources, such as meals, assisted living, caregiver assistance and more from 211’s professionally trained resource specialists who already connect Marylanders to a variety of community services and supports.
If you provide supports and services for older adults and people with disabilities, you should register your program(s) with MAP. MAP saves service providers time and money by answering benefit questions from callers, finding the programs and services they qualify for, and helping them gather necessary documentation. Then we send only eligible referrals your way with a better understanding of the program and application process so you can focus on serving clients.