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Share Key Data with the LRM Team

Data sharing is an important part of building longevity resilience across all communities and service areas. While protecting client identity, share the data you collect on the older adults you serve, including ages, n

Longevity Ready Maryland: Longevity-readiness is important for  ALL Maryland communties and residents. Be a part of Maryland’s ten-year multi-sector plan for aging and help pave the way for a Longevity Ready Maryland. LRM.Maryland.gov

Share Key Data with the LRM Team

Data sharing is an important part of building longevity resilience across all communities and service areas. While protecting client identity, share the data you collect on the older adults you serve, including ages, n

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  • Health Promotion and Disease Prevention

    Improving Health Outcomes through Evidence-Based Prevention 

    The Maryland Department of Aging funds and monitors a variety of health promotion and disease prevention programs administered by local AAAs and the Maryland Living Well Center of Excellence. A key emphasis is placed on evidence-based programs that improve health outcomes such as increasing mobility, reducing falls, and controlling and preventing chronic disease.

    Older adults and people with disabilities who need health promotion and disease prevention services and supports should visit MAP or reach out to their local AAA.

    Health Promotion Program Information

    The Maryland Department of Aging provides technical assistance to state and local partners to support health promotion programming by:

    • Connecting local organizations providing health promotion services throughout Maryland​
    • Interpreting and answering questions about Older Americans Act Title III-D: Disease Prevention and Health Promotion Services
    • Assisting staff in learning more about available evidence-based programs and effective and appropriate spending of Older Americans Act Title III-D funds
    • Collecting data and monitoring performance and compliance with Federal regulations
    • Assisting with the development of marketing, outreach, and sustainability measures for health promotion and evidence-based prevention programs
    • Providing assistance with planning health promotion activities via the Area Plan process
    • Co-Leading the Maryland Falls Free Coalition
    • Supporting local organizations applying for grant funding for health promotion programs; and
    • Providing funding opportunities for county governments and Area Agencies on Aging to support health promotion programming through Older Americans Act Title III-D funds and the Senior Citizens Activities Center Operating Fund​
    • Training, licensing, and implementation support for Evidence-Based Health Promotion programs is offered throughout the state through the ​Maryland Living Well​ Center for Excellence, located out of MAC, Inc

    Ways to Improve or Maintain Your Health

    Health promotion programs and classes, both in person and virtual, are offered through Maryland Senior Centers throughout Maryland. 

    Find a Senior Center
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    H2 Requesting Durable Medical ​​​Equipment (DME)

    1. Fill out a DME Request Form, based on the type of equipment you need (see below). If you would like to request both Basic AND Complex DME, complete a Complex DME Request Form - PDF
    2. After your completed DME Request Form is processed, we will contact you about equipment availability. If the equipment is in-stock, a pick-up appointment will be scheduled. Equipment pick up is by appointment only.  ​​

    H3 Basic DME​

    For Basic DME requests, fill out the Basic DME Request Form​ - PDF.  Basic equipment includes,  but is not limited to:

    • ​Canes, Crutches, and Walkers
    • Rollators
    • Shower Chairs and Tub Transfer Benches
    • Bedside Commodes and Toilet Safety Rails

    H3Complex DME​​

    H4 Individuals

    For more information on available Basic DME Equipment and requests, visit the Basic DME Equipment page​.​

    • Manual Wheelchairs​
    • Transport Wheelchairs
    • Power Wheelchairs
    • Power Scooters
    • Home Hospital Beds​
    • Mechanical Lifts​

    For more information on available Complex DME Equipment and requests, visit the Complex DME Equipment page​.​

    Healthcare Providers

    H5 Header

    Providers initiating a request for a patient should complete a Complex DME Request Form - PDF. If you are a healthcare professional seeking additional information, click here.

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    Welcome Emails Set Up for this Quarter

    Area Agencies on Aging

    Human Resources Development Commission 
    125 Virginia Avenue, Cumberland, MD 21502 
    (301) 777-5970 
    Director: Carralee Silka 
    alleganyhrdc.org

    News and Information

  • Nutrition Services

    Nutrition Service Programs 

    Maryland Department of Aging provides leadership for nutrition programs that serve healthy meals or supplemental food to older adults throughout the state. The Department's role is to stimulate innovation, allocate state and federal funding, and ensure quality service delivery for programs provided by AAAs, food banks, and other partners, including:

    • Home-delivered meals for older adults with mobility issues who qualify.
    • Congregate dining at over 190 locations throughout Maryland for opportunities to connect with others and participate in social or health programs.
    • Senior Farmers' Market Nutrition Program offering older adults who qualify coupons that can be exchanged for eligible foods at participating farmers' markets. 

    Older adults and people with disabilities who need nutrition services and supports should visit MAP or reach out to their local AAA.

  • Test MAP Directory

    Allegany

    Local MAP Office:

    Human Resources Development Commission

    Center for Independent Living:

    Resources for Independence

    • 301-784-1774 ext. 101
    • 735 East Oldtown Road Cumberland, MD 21502
    • rficil.org

     

    Anne Arundel

    Local MAP Office:

    Anne Arundel Co. Dept. of Aging and Disabilities

    Center for Independent Living:

    Accessible Resources for Independence

    • (410) 636-2274
    • 1406-B Crain Hwy S #206, Glen Burnie, MD 21061
    • arinow.org

    Baltimore City

    Local MAP Office:

    Office of Aging and CARE Services

    Center for Independent Living:

    The Image Center of Maryland

    Baltimore County

    Local MAP Office:

    Baltimore County Department of Aging

    Center for Independent Living:

    The Image Center of Maryland

    • (410) 982-6311
    • 300 East. Joppa Road, Suite 312 Towson, MD 21286
    • imagemd.org

    Calvert County

    Local MAP Office:

    Calvert County Office on Aging

    Center for Independent Living:

    Southern Maryland Center for Independent Living

    Caroline County

    Local MAP Office:

    Upper Shore Aging, Inc.

    Center for Independent Living:

    Upper Shore Aging, Inc.

    • (410) 822-2869
    • 400 Brookletts Ave, Easton, MD 21601
    • uppershoreaging.org

    Allegany

    Local MAP Office:

    Human Resources Development Commission

    Center for Independent Living:

    Resources for Independence

    • 301-784-1774 ext. 101
    • 735 East Oldtown Road Cumberland, MD 21502
    • rficil.org

    Anne Arundel

    Local MAP Office:

    Anne Arundel Co. Dept. of Aging and Disabilities

    Center for Independent Living:

    Accessible Resources for Independence

    • (410) 636-2274
    • 1406-B Crain Hwy S #206, Glen Burnie, MD 21061
    • arinow.org

    Baltimore City

    Local MAP Office:

    Office of Aging and CARE Services

    Center for Independent Living:

    The Image Center of Maryland

    Baltimore County

    Local MAP Office:

    Baltimore County Department of Aging

    Center for Independent Living:

    The Image Center of Maryland

    • (410) 982-6311
    • 300 East. Joppa Road, Suite 312 Towson, MD 21286
    • imagemd.org

    Calvert County

    Local MAP Office:

    Calvert County Office on Aging

    Center for Independent Living:

    Southern Maryland Center for Independent Living

    Caroline County

    Local MAP Office:

    Upper Shore Aging, Inc.

    Center for Independent Living:

    Upper Shore Aging, Inc.

    • (410) 822-2869
    • 400 Brookletts Ave, Easton, MD 21601
    • uppershoreaging.org

    Allegany

    Local MAP Office:

    Human Resources Development Commission

    Center for Independent Living:

    Resources for Independence

    • 301-784-1774 ext. 101
    • 735 East Oldtown Road Cumberland, MD 21502
    • rficil.org

    Anne Arundel

    Local MAP Office:

    Anne Arundel Co. Dept. of Aging and Disabilities

    Center for Independent Living:

    Accessible Resources for Independence

    • (410) 636-2274
    • 1406-B Crain Hwy S #206, Glen Burnie, MD 21061
    • arinow.org

    Baltimore City

    Local MAP Office:

    Office of Aging and CARE Services

    Center for Independent Living:

    The Image Center of Maryland

    Baltimore County

    Local MAP Office:

    Baltimore County Department of Aging

    Center for Independent Living:

    The Image Center of Maryland

    • (410) 982-6311
    • 300 East. Joppa Road, Suite 312 Towson, MD 21286
    • imagemd.org

    Calvert County

    Local MAP Office:

    Calvert County Office on Aging

    Center for Independent Living:

    Southern Maryland Center for Independent Living

    Caroline County

    Local MAP Office:

    Upper Shore Aging, Inc.

    Center for Independent Living:

    Upper Shore Aging, Inc.

    • (410) 822-2869
    • 400 Brookletts Ave, Easton, MD 21601
    • uppershoreaging.org

    Allegany

    Local MAP Office:

    Human Resources Development Commission

    Center for Independent Living:

    Resources for Independence

    • 301-784-1774 ext. 101
    • 735 East Oldtown Road Cumberland, MD 21502
    • rficil.org

    Anne Arundel

    Local MAP Office:

    Anne Arundel Co. Dept. of Aging and Disabilities

    Center for Independent Living:

    Accessible Resources for Independence

    • (410) 636-2274
    • 1406-B Crain Hwy S #206, Glen Burnie, MD 21061
    • arinow.org

    Baltimore City

    Local MAP Office:

    Office of Aging and CARE Services

    Center for Independent Living:

    The Image Center of Maryland

    Baltimore County

    Local MAP Office:

    Baltimore County Department of Aging

    Center for Independent Living:

    The Image Center of Maryland

    • (410) 982-6311
    • 300 East. Joppa Road, Suite 312 Towson, MD 21286
    • imagemd.org

    Calvert County

    Local MAP Office:

    Calvert County Office on Aging

    Center for Independent Living:

    Southern Maryland Center for Independent Living

    Caroline County

    Local MAP Office:

    Upper Shore Aging, Inc.

    Center for Independent Living:

    Upper Shore Aging, Inc.

    • (410) 822-2869
    • 400 Brookletts Ave, Easton, MD 21601
    • uppershoreaging.org
  • Continuing Care

    Providing Regulatory Guidance for Continuing Care Communities

    The Maryland Department of Aging (MDOA) is charged with administering continuing care laws. The primary continuing care laws are located at Title 10, Subtitle 4, of the Human Services Article (“HSA"), Annotated Code of Maryland, and Code of Maryland Regulations (COMAR) 32.02.01 and 32.02.02.​ 

    For any questions concerning continuing care-related matters, please contact the Department's continuing care team at [email protected]

    What is Continuing Care?

    A Continuing Care Retirement Community (CCRC) and a Continuing Care at Home (CCAH) Program offer older adults emotional and physical security against unknown future health care needs. They also aim to reduce the burden of home maintenance and allow older adults to have some control over their remaining years without burdening their loved ones. Moving to a CCRC or obtaining CCAH services may prevent the need to make a major decision or move at a time of crisis, when it may be more difficult to determine the right choice.​

    Although the legal definition of “continuing care" is complex, in general it exists when all three of the following are present: 

    1. The consumer pays an entrance fee that is, at a minimum, three times the average monthly fee;
    2. The provider furnishes or makes available shelter (unless a CCAH) and health-related services to persons 60 years of age or older; and
    3. The shelter and/or services are offered under a contract that lasts for a period of more than one year, usually for life.

    There is financial risk involved in entering a continuing care contract, as large sums of money are paid in advance for future services. The Department urges anyone who is considering moving into a CCRC or obtaining CCAH services to consult with an attorney and a financial advisor familiar with these types of agreements before signing any documents. 

    Continuing Care Resources

  • Durable Medical Equipment Re-Use Program

    Free Medical Equipment Available to All Marylanders

    Maryland's DME program is improving the quality of life for many Maryland residents by providing medical equipment and supports to help them stay mobile, safe, and connected in their homes and communities. Free durable medical equipment is available to Marylanders with any illness, injury, or disability, regardless of age or insurance coverage. All equipment is collected via donation and is sanitized, repaired, and redistributed to locations throughout Maryland for pickup.

    DME Program Information

    The DME program offers a range of medical and mobility equipment, including wheelchairs, walkers, canes, and home safety equipment for the bathroom and bedroom. There are two categories of equipment with different application processes, Basic DME, and Complex DME. Both are free and offered to Marylanders of any age, without the need for a prescription. Complex DME equipment requires a health care professional to complete a part of the application for the safety of the recipient. 

    Basic DME​ includes, but is not limited to:

    • ​Canes, Crutches, and Walkers
    • Rollators
    • Shower Chairs and Tub Transfer Benches
    • Bedside Commodes and Toilet Safety Rails

    Complex DME​​ includes, but is not limited to:

    • Manual Wheelchairs​
    • Transport Wheelchairs
    • Power Wheelchairs
    • Power Scooters
    • Home Hospital Beds​
    • Mechanical Lifts​

    Requesting DME Equipment:

    What DME Means to Clients Like Patrick O'Malley

    To people like Patrick O'Malley, Maryland's DME Re-Use program is a lifeline. Mr. O'Malley was on a beach trip when he injured his spinal cord. Following his injury, he required an advanced power wheelchair, a powered Hoyer lift, and a home hospital bed, all of which were provided by DME at no cost. 

    Maryland Equips

    Maryland Equips provides free medical equipment, assistive technology, and other supports to Marylanders with any disability, illness, or injury who need specialized or adapted equipment to remain safe at home and connected to their communities. 

    Learn More About Maryland Equips
  • Legal Assistance

    Creating Strategies to Help Local Partners Protect Older Adults

    Each year, approximately five million Americans age 60 and older suffer from elder abuse, neglect, or financial exploitation. However, the National Academies of Sciences, Engineering, and Medicine suggests this figure is likely much higher, as a staggering 93% of these cases go unreported.

    The Maryland Department of Aging (MDOA) works with state and local partners to protect the state’s 1.4 million older adults. By collaborating with Area Agencies on Aging (AAAs), Adult Protective Services (APS), and law enforcement, MDOA implements a "no-wrong-door" strategy to ensure that victims of abuse, neglect, and financial fraud are identified and supported.

    For information on how to report abuse, neglect, and financial fraud or to see if you qualify for free legal assistance, contact Maryland Access Point (MAP).

     

    Older adults and people with disabilities who need legal services and supports should visit MAP or reach out to their local AAA.

    Abuse and Neglect Resources 

    If you believe someone is in danger, always contact your local police department first.

    • Adult Protective Services: All suspected cases of Adult Abuse and Neglect should be reported to your local DSS Office or by calling 1-800-91Prevent (1-800-917-7383).
    • Nursing Home Abuse or Neglect: Residents of assisted living and nursing homes who feel they are being abused, neglected, or treated unfairly should contact the Maryland Long-Term Care Ombudsman Program.

    Financial Scams and Fraud Resources

  • Legislation

    Advancing a Longevity Ready Maryland: A New Vision for Policy and Systems Change

    The Maryland Department of Aging (MDOA) has redefined its role to meet the unprecedented challenges and opportunities of a rapidly shifting demographic landscape. Recognizing that 100-year lives are becoming a societal norm, the Department has moved beyond traditional advocacy to lead a comprehensive, all-of-government strategy. 

    From championing policies that promote affordable housing to  guardianship avoidance, MDOA serves as an expert resource and a driving force behind meaningful legislative change. Through the Longevity Ready Maryland (LRM) framework, we will proactively address systemic barriers to ensure every Marylander ages with health, financial security, and purpose.

    As we look toward the future, we invite our partners in the General Assembly and across the state to:

    • Adopt a longevity lens when evaluating all future policy and legislation;
    • Share the LRM plan widely within your professional and community networks; and
    • Partner with us on the multi-year implementation of the LRM plan to ensure a resilient, inclusive Maryland for years to come.

    2026 Legislative Session Overview

    MDOA achieved a landmark legislative session in 2026, securing historic policy shifts and new fiscal tools to support the state’s shifting demographics. 

    2026 Legislative Session by the Numbers

    • 3 of 3

      Priority Bills Passed

    • 100

      Relevant Bills Analyzed and Monitored Closely

    • 55

      Pieces of Testimony Delivered

    • 84%

      Bills that Reached Desired Outcome

    Three priority bills passed:

    • HB278 and SB113, The Longevity Ready Maryland (LRM) Act: MDOA’s marquee departmental bill was officially signed into law, establishing Maryland as a national leader in aging policy. This first-of-its-kind legislation – rooted in years of stakeholder engagement and an Executive Order that initiated this work within the Department – establishes Maryland as a national leader in aging policy by permanently embedding a longevity-planning approach into the work of MDOA and across state government. The law also expands the membership and role of the Commission on Aging and mandates public transparency through common-sense reporting and regular updates to the LRM plan.
    • HB804 and SB560, Aging Resilience Fund - Establishment: Led by Delegate Sarah Wolek and Senator Craig Zucker, this legislation establishes a new non-lapsing special fund that will give MDOA more flexibility to receive and leverage philanthropic and other sources of private funding in alignment with the Department’s work going forward—a tool that is sorely needed. The Fund has important guardrails and reporting requirements.
    • HB811 and SB530, the Multigenerational Third Places Act: Led by Delegate Sarah Wolek and Senator Shelly Hettleman, this legislation clarifies existing law allowing senior villages and Area Agencies on Aging (AAAs) to utilize Aging-in-Place grant funds for costs associated with the use of multigenerational places that support social connection among people of different ages. This will give Maryland’s senior villages and AAAs greater flexibility to rent or lease gathering spaces on a standing basis, and not just in connection with defined events.

    Other Legislative Achievements:

    • The Office of the Long-Term Care Ombudsman secured a new $2 million annual appropriation to strengthen oversight and resident stability in long-term care, and tightened protections against involuntary nursing home discharges.
    • As a result of improved spending effectiveness, MDOA successfully protected critical state funding for older adults.
    • Deepened relationships and awareness of older adult population growth through early in-session briefings and actively supporting LRM-aligned legislation from the Governor, sister state agencies, and private sponsors.

    Key Legislation that Aligns with LRM:

    Protecting Health and Essential Resources

    • The Vax Act (SB 385, HB 637) from Governor Moore decouples Maryland’s immunization, screening, and preventative health recommendations from federal bodies allowing pharmacists to continue administering critical immunizations and ensures that those vaccines remain covered by insurance.
    • The Protection From Predatory Pricing Act (SB 347, HB 895) from Governor Moore makes Maryland the first state in the country to ban price manipulation practices driven by surveillance data. This prohibits grocers and third-party delivery service providers from using dynamic pricing, ensuring consistent and transparent costs for groceries at check-out. This will benefit older adults and caregivers on limited incomes.
    • Department of Disabilities - Housing Programs and Affiliated Foundations - Establishment (SB 22, HB 226, Department of Disabilities) establishes a new affiliated foundation to fund and expand critical programs.
    • Office of Home Energy Programs – Uniform Redetermination Process – Age (HB 648, Department of Human Services) streamlines redetermination processes to maintain smooth access to state energy assistance for older Marylanders.
    • Health – Dementia Services and Brain Health Program and Clinical Provider Resource Toolkit (SB 555, HB 446, Sen. Hayes, Del. Martinez) creates a new online resource to increase health care provider training on dementia and other cognitive health issues.

    Enhancing the Quality of Long-Term Care

    • Nursing Facilities – Involuntary Discharge or Transfer (SB 493, HB 1002, Sen. Beidle, Del. Lopez) tightens procedures around involuntary discharges from nursing homes to protect residents.
    • Nursing Homes and Assisted Living Facilities - Notification of Investigations and Establishment of the Health Care Quality Improvement Initiative (HB 945, Del. Sample-Hughes) requires the Maryland Department of Health’s Office of Health Care Quality to notify local health departments when investigating an allegation of serious harm in nursing homes, and establishes a Health Care Quality Improvement Initiative involving MDOA and key stakeholders to drive focused, quality improvements in care settings.

    Advancing Justice and Autonomy for Older Adults

    • Adult Protective Services – Modifications (SB 182, HB 282, Department of Human Services) codifies essential updates to Adult Protective Services procedures to improve safety and intervention.
    • Criminal Law – Benefits Exploitation (SB 140, HB 216, Sen. West, Del. Kauffman) strengthens criminal law to address the exploitation of government benefits (including Social Security, Medicare, and SNAP), providing new protections for older adults and vulnerable Marylanders.
    • Estates and Trusts - Jurisdiction Over Property of Minors or Disabled Persons - Authorized Transactions - (HB 1062, Dels. Embry and Taveras) allows courts to direct specific, time-limited transactions in providing a minor or person with a disability with their financial records or eligibility for government assistance.  This is an important guardianship avoidance tool.

    From The Office of The Long-Term Care Ombudsman

    • Office of the Long-Term Care Ombudsman - Mandatory Appropriation (SB 340, HB 671, Sen. Hettleman, Dels. Shetty and Lopez) dedicates $2 million in annual funding for the Office of the Long-Term Care Ombudsman and the statewide Long-Term Care Ombudsman Program.  Funding will come from the state’s medical loss ratio fund that health care organizations pay into.
  • Long-Term Care Ombudsman

    Maryland Long-Term Care Ombudsman Program

    Support for Long-Term Care Residents

    The Maryland Long-Term Care Ombudsman Program advocates for the health, safety, well-being, and rights of residents in assisted living and nursing homes. Working at the direction of the resident and only taking action with their consent, Ombudsman services are confidential and free of charge. Ombudsman also advocate for laws, regulations, and policies that protect resident rights and improve quality of life. 

    2025 Impact

    The Maryland Long-Term Care Ombudsman Program serves over 54,000 Maryland residents, visiting more than 1,800 licensed assisted living and nursing homes each year, and resolving 86% of all complaints to the satisfaction of the resident.

    • 3,978

      Complaints investigated, verified, and resolved

    • 7,252

      Visits to nursing homes and assisted living communities

    • 505

      Resident and family councils attended

    Support for Long-Term Care Residents

    When I came to the nursing home I felt out of place. Then I met my ombudsman, who was someone I could talk to. They told me about the resident council, which changed how I felt about being in the nursing home because participating gives me purpose and makes me feel like I make a difference for other people.

    ~Brian (Nursing Home Resident)

    • Empowers residents to direct their own lives
    • Investigates complaints made by or on behalf of residents
    • Listens to residents about their concerns and wishes
    • Educates residents, staff and the community about resident rights
    • Offers ideas and discusses options to resolve resident concerns
    • Advocates on behalf of residents​
    • Supports resident and family councils

  • Longevity Ready Maryland

    Paving the way for a Longevity Ready Maryland

    Why Maryland Needs a Multisector Plan for Aging

    People in Maryland are living longer than ever before. In 2000, the 60 and older population represented 15% of all Marylanders. By 2020, that percentage grew to 23%. Looking ahead to 2030, Marylanders age 60+ can expect to represent about 26% of the population. ​​Older adults offer tremendous value to the Maryland landscape. They fuel​ local economies, provide support for families, and contribute to the community in many ways. But how long and how well Marylanders ​​​​live depends largely on their zip code. Recognizing the ​need to prepare for a more equitable future for the 100-year life expectancy,  Governor Moore signed an ​Executive Order mandating the development of Longevity Ready Maryland (LRM), a ten-year multisector plan for aging to address the challenges and maximize the benefits and opportunities of an aging society.​ ​By ensuring e​qual access to coordinated care, services, and social determinants that enable healthy longevity, we can become a state where all Marylanders lead healthy, financially secure, socially connected, and purposeful lives.​​

    The LRM Act

    On April 14, 2026, Governor Moore signed the LRM Act into law marking a new era for aging in Maryland. Requiring collaboration across sectors, the LRM Act establishes a permanent, sustainable framework for achieving the key pillars of LRM, including:

    • System-Wide Advocacy: The Maryland Department of Aging is now a lead advocate across all state units, guiding policy to align with the needs of an aging population.
    • A Modernized Commission on Aging: The Commission now includes experts in technology, health care, consumer protection, and innovation, alongside representatives from veteran and immigrant communities and Area Agencies on Aging, to advise the Secretary on the state’s evolving needs.
    • Public Accountability: To maintain transparency, the Department will track progress via a public digital resource and issue annual reports, with comprehensive updates every four years.

    “Our administration is committed to giving every Marylander a shot at a long, healthy life, and the LRM Act gives us the map to get there,” said Governor Wes Moore. “By committing to a strategy that breaks down silos between agencies and invests in people at every age, we are building a more resilient state where every resident as they age has the tools to navigate life’s changes with dignity and security, leaving no one behind.”

    More Information About LRM

    Stakeholders, partners agencies, service providers, and local governments who want to help pave the way for a Longevity Ready Maryland should visit the LRM website. 

    LRM Information

    Instead of isolating aging services to people at a particular time of life, LRM incorporates support across the lifespan to improve healthy longevity and make Maryland a state where everyone can comfortably age in place. It supports the work of service providers by consolidating resources, coordinating efforts across sectors, governments, businesses, and communities, and transforming systems of care to more sustainably and efficiently accommodate a greater number of older adults. Over the course of 10-years, it will lead to more integrated service delivery models and provide a voice to those who participate, to ensure the needs of all Marylanders are heard.

  • Maryland Access Point

    MAP: Maryland Access Point. Your link to supports and services.

    Maryland's Gateway to Long-Term Services and Support

    Maryland Access Point (MAP) is Maryland’s No Wrong Door Aging and Disability Resource Center, established as the single entry point for older adults and people with disabilities who need community resources to help with long-term care planning and independent living. Trained MAP specialists work with individuals, caregivers, and professionals to plan and assist with identifying and accessing both private- and public-sector supports on available health, transportation, financial aid, nutrition, medication, housing,  and other programs and services.

    The Department of Aging provides training and administrative oversight for MAP services and supports, which are led primarily by Area Agencies on Aging in partnership with Centers for Independent Living. MAP partners also include 211 Maryland​ to provide an increased value to callers who need information about other resources, local health and social services departments, behavioral health agencies, and other organizations through which people seek assistance. 

    Find MAP Services and Supports

    Maryland Access Point

    MAP Information and Resources

    Information and Assistance 

    • Outreach and education
    • Referrals
    • Application Assistance

    Level One Screen

    • Preliminary evaluation of risk of institutionalization
    • Used to evaluate and connect to Waiver programs and services 

    Options Counseling

    • Person-centered counseling, planning, and support
    • Certified staff help individuals create a plan for aging

    Nursing Facility Program Counseling

    • Education for those wishing to transition out of nursing facilities

  • Medicare Savings Programs

    You Could be Paying too Much for Medicare

    Many Marylanders don’t realize they qualify for financial assistance programs, and applying for them can be confusing. Our trained Medicare counselors provide one-on-one assistance to help you find and apply for programs that may cover your monthly premiums or lower your prescription costs.

    Revised SHIP Accordian

    Maryland's 19 State Health Insurance Assistance Program (SHIP) offices provide one-on-one assistance and community education on ways to navigate Medicare, learn about savings programs, and ways to prevent, detect, and report fraud. ​Calls are free and confidential. Connect with your local SHIP office to get support from trained SHIP, SMP, and Medicare Savings (MIPPA) counselors.

    • Allegany County: 301-783-1710
    • Anne Arundel County: 410-222-4077
    • Baltimore City: 410-396-2273
    • Baltimore County: 410-887-2059
    • Calvert County: 410-535-4606
    • Caroline County: 410-479-2535
    • Carroll County: 410-386-3800
    • Cecil County: 410-996-8174
    • Charles County: 301-934-9305
    • Dorchester County: 410-376-3662
    • Frederick County: 301-600-1234
    • Garrett County: 301-334-9431
    • Harford County: 410-638-3025
    • Howard County: 410-313-7392
    • Kent County: 410-778-2564
    • Montgomery County: 301-255-4250
    • Prince George’s County: 301-265-8471
    • Queen Anne’s County: 410-758-0848
    • Somerset County: 410-742-0505
    • St. Mary’s County: 301-475-4200
    • Talbot County: 410-822-2869
    • Washington County: 301-790-0275
    • Wicomico County: 410-742-0505
    • Worcester County: 410-742-0505

    Available Programs

    • Medicare Savings Programs can help people with limited income pay for monthly Part B premiums. They can also help with other costs like Part A and Part B deductibles, coinsurance, and copayments, for those who qualify.
    • Extra Help Programs help pay for Medicare prescription drug coverage. those who qualify have lower, or free monthly premiums, and pay less for prescriptions.

    • Senior Prescription Drug Assistance Programs can help moderate-income Maryland residents who aren’t eligible for Extra Help through subsidies that help cover the cost of Medicare prescription drug plan premiums.

    • Good Pill Pharmacy is non-profit, home-delivery pharmacy offering affordable medications for anyone whose copays or deductibles are too high. There are no income or asset limits and most prescriptions are $6 for a 90-day supply. Stock is limited to certain medications only.

    • Disease Funds are financial assistance programs designed to help patients pay for out-of-pocket medication costs, health insurance premiums, and transportation expenses for over 80 specific chronic, rare, and cancer-related conditions. These grants provide support for up to 12 months.

    Additional Resources

    Download Saving Money on the Cost of Medicare - PDF - 224.42 KB for more information on Maryland's Medicare Savings Program.

    Medicare Preventive Services

    Did you know that Medicare covers many preventive and screening services at no cost? Preventive services can include exams, shots, lab tests, and screenings, as well as programs for health monitoring, counseling and education.

    Learn More

    Become a SHIP Volunteer

    SHIP volunteers are members of your community, often your peers, who have been trained and certified as Medicare experts. If you enjoy problem-solving and want to make a tangible difference in the lives of older adults in Maryland, complete a volunteer interest form

  • Medicare Support

    Free, Unbiased Help Navigating Medicare

    The Maryland Department of Aging and local partners provide free, unbiased counseling to help Marylanders understand benefits, save money, and recognize and prevent fraud.

    Revised SHIP Accordian

    Maryland's 19 State Health Insurance Assistance Program (SHIP) offices provide one-on-one assistance and community education on ways to navigate Medicare, learn about savings programs, and ways to prevent, detect, and report fraud. ​Calls are free and confidential. Connect with your local SHIP office to get support from trained SHIP, SMP, and Medicare Savings (MIPPA) counselors.

    • Allegany County: 301-783-1710
    • Anne Arundel County: 410-222-4077
    • Baltimore City: 410-396-2273
    • Baltimore County: 410-887-2059
    • Calvert County: 410-535-4606
    • Caroline County: 410-479-2535
    • Carroll County: 410-386-3800
    • Cecil County: 410-996-8174
    • Charles County: 301-934-9305
    • Dorchester County: 410-376-3662
    • Frederick County: 301-600-1234
    • Garrett County: 301-334-9431
    • Harford County: 410-638-3025
    • Howard County: 410-313-7392
    • Kent County: 410-778-2564
    • Montgomery County: 301-255-4250
    • Prince George’s County: 301-265-8471
    • Queen Anne’s County: 410-758-0848
    • Somerset County: 410-742-0505
    • St. Mary’s County: 301-475-4200
    • Talbot County: 410-822-2869
    • Washington County: 301-790-0275
    • Wicomico County: 410-742-0505
    • Worcester County: 410-742-0505

    Connect with Medicare

    Older adults and people with disabilities who need to enroll in Medicare or access their account should visit the Medicare.gov website.

    | | Free, Unbiased Help with Medicare
  • Public Guardianship

    Protecting Maryland's Vulnerable Older Adults

    The Maryland Department of Aging Public Guardianship Program serves individuals 65 years of age and older, who have been deemed by a court of law to lack the capacity to make or communicate responsible decisions concerning their daily living needs. The la​​​w authorizes, as a last resort, appointing the Secretary of the State Department of Aging or the Director of a local Area Agency on Aging (AAA) as a "guardian of person" when no other person or organization is willing and appropriate to take on the responsibility. 

    Service providers who are interested in initiating a guardianship review should contact MAP or their local AAA.

    Prioritizing Autonomy

    Before pursuing guardianship, AAA service providers actively explore less restrictive decision-making options. When a Public Guardian is appointed, they are committed to developing tailored plans to meet specific needs of the older adult; prioritizing settings that maximize independence while ensuring safety, and evaluating if a more autonomous arrangement can be restored. 

    Surrogate Decision-Making

    Under the Maryland Health Care Decisions Act, relatives or close friends may act as surrogates to make critical medical decisions without a formal guardianship. Surrogates can consent to medical procedures or the withholding/withdrawal of life-sustaining treatment in specific circumstances (e.g., terminal illness, end-stage conditions, or a persistent vegetative state). All decisions must be based first on the known wishes of the patient. If those wishes are unclear, the surrogate must act in the patient’s best interest.

    For more information, download Public Guardianship for Adults Age 65+ - PDF - 886.87 KB.

  • Senior Medicare Patrol (SMP)

    Helping Beneficiaries Prevent, Detect, and Report Medicare Fraud

    Medicare fraud costs taxpayers billions and puts your health at risk. Maryland’s SMP program empowers you to stop scammers in their tracks. Our trained counselors provide free, confidential assistance to help you stay safe. SMP can help you:

    • Identify Scams: Learn to spot the red flags of new and emerging Medicare fraud.
    • Review Statements: Not sure about a charge? We’ll help you review your Medicare statements.
    • Report Errors: If something looks wrong, we guide you through the reporting process to ensure your benefits are protected.
    • Spread the Word: We provide free presentations for senior centers, faith groups, and community organizations.

    Revised SHIP Accordian

    Maryland's 19 State Health Insurance Assistance Program (SHIP) offices provide one-on-one assistance and community education on ways to navigate Medicare, learn about savings programs, and ways to prevent, detect, and report fraud. ​Calls are free and confidential. Connect with your local SHIP office to get support from trained SHIP, SMP, and Medicare Savings (MIPPA) counselors.

    • Allegany County: 301-783-1710
    • Anne Arundel County: 410-222-4077
    • Baltimore City: 410-396-2273
    • Baltimore County: 410-887-2059
    • Calvert County: 410-535-4606
    • Caroline County: 410-479-2535
    • Carroll County: 410-386-3800
    • Cecil County: 410-996-8174
    • Charles County: 301-934-9305
    • Dorchester County: 410-376-3662
    • Frederick County: 301-600-1234
    • Garrett County: 301-334-9431
    • Harford County: 410-638-3025
    • Howard County: 410-313-7392
    • Kent County: 410-778-2564
    • Montgomery County: 301-255-4250
    • Prince George’s County: 301-265-8471
    • Queen Anne’s County: 410-758-0848
    • Somerset County: 410-742-0505
    • St. Mary’s County: 301-475-4200
    • Talbot County: 410-822-2869
    • Washington County: 301-790-0275
    • Wicomico County: 410-742-0505
    • Worcester County: 410-742-0505

    Can you Spot a Scam?

    A scammer may say you’re pre-approved or insist you’ll lose your benefits if you don’t switch. Legitimate agents will never cold-call you or pressure you to change your coverage.

    Learn More on Preventing Scams

    Protect your Benefits Against Fraud

    Treat your Medicare number like your Social Security number or a credit card.

    • The Golden Rule: Never give your Medicare number to anyone who calls, emails, or visits you uninvited.
    • Ignore "Free" Offers: If they offer free braces, genetic testing, or flex cards in exchange for your number, it’s a scam.
    • Medicare Doesn't Call: Real Medicare representatives will almost never call you unexpectedly.

    Information and Resources

    Become an SMP Volunteer

    SHIP volunteers are members of your community, often your peers, who have been trained and certified as Medicare experts. If you enjoy problem-solving and want to make a tangible difference in the lives of older adults in Maryland, complete a volunteer interest form

  • State Health Insurance Assistance Program (SHIP)

    Help Understanding Medicare

    Medicare isn't a one-size-fits-all program. Maryland’s SHIP program provides free, unbiased, and expert guidance to navigate Medicare with confidence. Whether you are new to Medicare or looking to change your current coverage, certified counselors provide one-on-one assistance tailored to your needs.

    • Unbiased Advice: SHIP doesn't sell insurance. SHIP works for you.
    • Cost Savings: SHIP can help identify programs you may qualify for like Extra Help and the Senior Prescription Drug Assistance Program (SPDAP) to put money back in your pocket.
    • Local Experts: With offices throughout Maryland, SHIP understands the plans available in your area.

    Revised SHIP Accordian

    Maryland's 19 State Health Insurance Assistance Program (SHIP) offices provide one-on-one assistance and community education on ways to navigate Medicare, learn about savings programs, and ways to prevent, detect, and report fraud. ​Calls are free and confidential. Connect with your local SHIP office to get support from trained SHIP, SMP, and Medicare Savings (MIPPA) counselors.

    • Allegany County: 301-783-1710
    • Anne Arundel County: 410-222-4077
    • Baltimore City: 410-396-2273
    • Baltimore County: 410-887-2059
    • Calvert County: 410-535-4606
    • Caroline County: 410-479-2535
    • Carroll County: 410-386-3800
    • Cecil County: 410-996-8174
    • Charles County: 301-934-9305
    • Dorchester County: 410-376-3662
    • Frederick County: 301-600-1234
    • Garrett County: 301-334-9431
    • Harford County: 410-638-3025
    • Howard County: 410-313-7392
    • Kent County: 410-778-2564
    • Montgomery County: 301-255-4250
    • Prince George’s County: 301-265-8471
    • Queen Anne’s County: 410-758-0848
    • Somerset County: 410-742-0505
    • St. Mary’s County: 301-475-4200
    • Talbot County: 410-822-2869
    • Washington County: 301-790-0275
    • Wicomico County: 410-742-0505
    • Worcester County: 410-742-0505

    Under 65 and Need Insurance?

    Maryland Health Connections can help you compare costs and coverage options for several major health care plans, and determine if your eligible for subsidies.

    Maryland Health Connections

    SHIP Resources

    Download State Health Insurance Assistance Program - PDF - 196.86 KB for more information on Maryland's Medicare Savings Program.

    You have a seven-month window to sign up (the three months before, the month of, and the three months after your 65th birthday). We’ll walk you through the Initial Enrollment Period, help you decide if you need Part B if you’re still working, and ensure you don’t miss your one-time Medigap open enrollment window.

    Resources:

    Become a SHIP Volunteer

    SHIP volunteers are members of your community, often your peers, who have been trained and certified as Medicare experts. If you enjoy problem-solving and want to make a tangible difference in the lives of older adults in Maryland, complete a volunteer interest form

  • Brain Health and Dementia Support

    Alzheimer’s Disease and Related Dementias (ADRD) Program

    The Maryland Department of Aging (MDOA) is responsible for the development and oversight of an effective dementia navigation strategy to address the needs of individuals with ADRD and their caregivers in Maryland.  Their primary role is to:

    Older adults, people with disabilities, and caregivers who need brain health services and supports should visit MAP. 

    Brain Health Program Information

    • Be person- and family-centered to ensure collaboration and enhance engagement.
    • Be culturally responsive and address disparities in access to health care and support services.
    • Include well-defined roles and responsibilities for all members of the dementia care navigation team.
    • Address barriers relating to medical, legal, financial, emotional, and other domains facing the person living with dementia and their care partners.
    • Provide coaching, education, and coordination in a manner that is empowering, solution-focused, and strengths-based.
    • Focus on the family unit as defined by the person living with dementia.
    • Ensure processes and protocols are evidence-based.
    • Reflect the legislative mandates and overarching goals of the Department, the Virginia I. Jones Alzheimer’s Disease and Related Dementias Council, and the State Plan on Aging

    Family Caregiver Support Program

    Working with local partners, Maryland Department of Aging (MDOA) provides statewide oversight, policy development, and program guidance to support the implementation of caregiver services across Maryland. 

    Caregiver Support
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  • Caregiver Support

    About the Maryland Family Caregiver Support Program 

    The Maryland Department of Aging (MDOA) provides statewide oversight, policy development, and program guidance to support the implementation of caregiver services across Maryland. Working with local partners, MDOA: 

    • Strengthens the system of services available to family and informal caregivers who assist older adults and individuals with disabilities living in the community. 

    • Coordinates the development of resources, tools, and program guidance that help local agencies deliver caregiver services and respond to the needs of caregivers in their communities. 

    • Provides guidance and oversight that help Area Agencies on Aging (AAAs) administer and coordinate services for caregivers in communities across the state. 

    The program is funded by the Administration for Community Living (ACL).

    Older adults and people with disabilities who need caregiving services and supports should visit MAP or reach out to their local AAA.

    Family caregivers—often spouses, adult children, relatives, neighbors, and friends—provide the majority of unpaid care that allows individuals to remain in their homes and communities. Research shows that caregiver services can reduce caregiver stress, depression, and anxiety, while helping caregivers sustain their role longer and potentially delay or avoid the need for institutional care."

    Caregiver Program Information and Resources

    The Maryland Family Caregiver Support Program provides services through two program categories: Caregivers of Older Adults and Older Relative Caregivers. The eligibility criteria below explain who may qualify for services under each category.

    Caregivers of Older Adults

    • Adult family members or other informal caregivers age 18 and older providing care to individuals 60 years of age and older;
    • Adult family members or other informal caregivers age 18 and older providing care to individuals of any age with Alzheimer's disease and related disorders

    Older Relative Caregivers

    • Older Relatives (not parents) 55 years of age and older providing care to children under the age of 18; and
    • Older Relatives (not parents) 55 years of age and older providing care to adults age 18-59 with disabilities.

    Summary Box List

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    Summary Box List 2

    Supporting formal and informal (family) caregivers through home and communi
  • Memory Care Checklist

    A New Resource for Families Impacted by Memory Care

    ​​​​Families caring for people with dementia often feel overwhelmed and unprepared. Each family has their own unique needs, but all of them need guidance on what to do, what to expect, and how to prepare for the future. Johns Hopkins University, in partnership with the Ma​​​ryland Information Network and Maryland Department of Aging, has developed a tool that can help. 

    The Johns Hopkins Memory Care Family Checklist​ is an innovative resource that helps families impacted by dementia identify their needs, access reliable information, and connect to supports to help them develop a larger care plan.

    How the Checklist Works

    The Checklist guides caregivers​ through a series of questions and evaluates needs in key areas that impact health and wellness.

    For the person living with memory loss, the Checklist evaluates:

    • Cognitive, emotional, and behavioral changes
    • Home and personal safety
    • Health care and future planning
    • Daily routines and meaningful activities

    For the caregiver, the Checklist evaluates:

    • Health, wellness, and long-term planning
    • Education and awareness
    • Informal supports and daily living needs

    A Personalized Report is generated, with tailored recommendations that offer ​direction on what to know, what to do, and where to find help. Links to additional information are included to help families plan ahead and connect to Community Resources through Maryland Access Point. Those resources can be filtered further to match personal ​preferences, giving families choice and control over finding supports that are right for them. 

    While not intended to replace a clinical diagnosis or treatment plan, the report offers important direction in early care planning—an essential need for families impacted by dementia.​

    Reliable and Researched-Based

    ​The Checklist integrates with the 211 Community Resource Database​ to connect the user with up-to-date, location-spe​cific supports based on their unique circumstances.​ Based on the Johns Hopkins Dementia Care Needs Assessment (JHDCNA) tool—an evidence-based resource that evaluates multidimensional care needs for people living with dementia and their caregivers—the Checklist is endorsed by the Virginia I. Jones Alzheimer's Disease & Related Dementias Council​ as the preferred tool for assessing family support needs.​

    ​“The Maryland Virginia I. Jones Alzheimer's Disease and Related Dementias Council is excited to see the Johns Hopkins Memory Care Family Checklist come to life.  Individuals and families facing dementia or memory problems are too often left to find information, guidance, and resources on their own. The Checklist is a wonderful, much-needed tool that individuals, families, friends, service providers, and healthcare providers can now turn to as a resource to navigate dementia. Importantly, this  innovative tool helps us toward meeting lofty goals we've laid out in the Maryland State Plan to Address Alzheimer’s Disease and Related Dementias, enhancing quality of dementia care, access to care and resources, and supports for family caregivers.”
    ~Halima Amjad, Chair, Maryland Virginia I. Jones Alzheimer's Disease and Related Dementias Council

    Communications Toolkit

    Spread the word about the Johns Hopkins Memo​​​ry Care Family Checklist. The following resources are copyright free for you use.

    ​​​​Share your Feedback

    ​​If you have used the Checklist to help prepare a care plan for a loved one, we want to hear from you. Share your experience​ with us to let us know how the Checklist has helped, and make suggestions on how it can improve in the future.