Senior Call Check Pilot Program

Check in Manager calling a client

Maryland is the first state in the country to start a free, opt-in, telephonic service to check on Maryland’s older residents, all across the state.


Every day a telephone call will be placed to a participant at a regularly scheduled time. These calls will take place between 8 a.m. and 4 p.m. as close as possible to the one-hour time block pre-selected by the participant. If the participant does not answer their first call, they will be tried two more time. If those calls go unanswered, additional calls will be made to notify an alternative person who is selected by the participant during program enrollment. This could be an adult child, a neighbor, or another loved one. The alternate will then be encouraged to check on the older adult program participant.


Any Maryland resident who is 65 years of age or older who has a land line phone or cell phone. The participant and alternates should not have automated call blocking technology (or they should disable that phone feature for this program).


Each person must apply on his or her own behalf. The information that is mandatory includes:

  1. First and last name;
  2. County of residence;
  3. Telephone number;
  4. Date of birth (to determine eligibility to participate - this information will not be stored);
  5. Name and telephone number of one Alternate Contact Person; and
  6. Time between 8:00-10:00 AM or 2:00-4:00 PM when the participant would prefer to receive a daily telephone call.

Register Now 

For Maryland residents who qualify for the program but who do not have access to the Maryland Department of Aging website,, you may call our toll-free number to register by phone: 1-800-243-3425​

If an application is denied, the applicant will be informed. If an application is accepted, the applicant will be enrolled as a participant and informed when the daily call checks will begin.