Accessibility Policy

The Department of Aging is committed to making this web site compliant with the State's non-visual accessibility requirements Code of Maryland Regulations (COMAR) For more information on these regulations and guidance, please visit the Maryland Information Technology Non-visual Access Website.

Accessing State Facilities

The Maryland Department of Disabilities (MDOD) is collecting and evaluating information related to the physical access of State facilities. If you have experienced difficulty accessing a State facility, please use this form to identify the access issue as well as where and when you experienced it. MDOD will track the responses and forward them to staff at the respective State agency.​ To take the survey, please click the button below or click here.

Button to click to access the survey. ​

Accessing Documents in Different File Formats

This web site provides content in several formats that may require plug-ins, or separate browser components, to properly view. All required plug-ins are free to use. PDF documents ensure that you will be able to obtain publications in their original format regardless of what type of computer, browser or operating system you use to access the Internet. PDF documents on this site larger than 100KB are displayed with the file size for your convenience. In order to view and/or print PDF documents, you must first download the Acrobat Reader software. For best results, make sure you install version 6 or later of the Acrobat Reader. Other plug-ins you may need are: Microsoft Word Viewer and Microsoft Excel Viewer.

Adobe Flash

The web site uses Adobe Flash for presentation of information in the montage area. This functionality has been developed with the built in accessibility features of Flash and tested using the JAWS Screen Reader (ver. 9.0). In order to access these features you need to use Adobe Flash Player 9 or higher. However, if the site detects that a user does not have the Flash Player, the montage will default to a static image and allow users to cycle through that area of the site. You may download the latest flash player at

Font Resize

As a standard we have limited the font resize buttons to only affect the main content of the site. Internet Explorer and Firefox both support global font resize and page resize.

To adjust the font size in Internet Explorer:

  1. Click on View in the Menu Bar
  2. Then select Text Size
  3. Select the desired text size

To adjust the font size in Firefox, Netscape:

  1. Go to the View in the Menu Bar
  2. Then select Text Sizev
  3. Select Increase, Decrease or Normal
    1. Shortcuts:
    2. Mac: Command+
    3. Windows: CTRL+

To resize the entire site in Internet Explorer:

  1. Go to the View in the Menu Bar
  2. Then select Zoom
  3. Select desired zoom percentage

To resize the entire site in FireFox:

  1. Go to the View in the Menu Bar
  2. Then select Zoom
  3. Select Zoom in or Zoom out

If you experience difficulty accessing information on this site, please contact us and tell us what information you were seeking, the URL(web address) of the material you tried to find (if applicable), and your contact information.

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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