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Program Overview

The Maryland Department of Aging has implemented a new statewide Caregiver Services Corps (CSC), with the goal of enabling older adults to remain in their homes with the support systems in place to do so.

The objectives of the service include:
  • Providing back-up support to informal caregivers of older adults (family or friends) who are unable to provide care due to their own illness, exposure to COVID19, or other temporary constraint.
  • Providing access to volunteers who can assist older adults who, due to the impacts of COVID19, have suddenly found they need help with everyday tasks.
  • Preventing hospitalizations of older adults that may be a result of lack of needed care in their homes.

The service is designed to address pressing needs that are temporary, such as: an older adult determines they won’t have food to make it through the end of the week, or a family member who cares for their elderly loved one can’t check in on them the next day.        
  • Older adults and people who assist older adults with everyday tasks can access the service by dialing 211. The 211 operators will transfer the caller to the CSC call center.
  • The CSC call center is staffed with trained specialists who are available 7 days a week and can quickly evaluate care needs for older adults and identify volunteer caregivers and other the resources to deploy to their homes. 

The CSC can perform tasks such as, but not limited to:​  

    • Assist with the individual’s self-administration o​f medications
    • Help with ambulation or transferring
    • Assist with bathing and completing personal hygiene routines
    • Deliver essential groceries
    • Aid with telehealth appointments
    • ​Delivering prescription medications and essential food​
 

Call 2-1-1​ to be connected to the program:

 

A CALL FOR VOLUNTEERS TO HELP OLDER ADULTS

The Maryland Department of Aging is asking healthy Marylanders to consider volunteering to help older adults across the state.  The Caregiver Services Corps has been established to provide volunteer caregivers for older adults who need urgent assistance with everyday tasks because they do not have a family member or friend available due to the virus crisis.  The service is designed to address pressing needs that are temporary such as: an older adult determines they don’t have access to their prescription medication, or a family member who cares for their elderly loved one can’t check in on them.    

Volunteers are needed to perform both in-home tasks for older adults as well as logistical support for the program.  Examples include: 

  • In-home tasks
    • Assisting with the individual’s self-administration of medications
    • Helping with ambulation or transferring
    • Assisting with bathing and completing personal hygiene routines
    • Educating older adults on how to use video technologies to connect with loved ones or healthcare providers 
  • Logistical support (through no contact)
    • Transporting supplies
    • Delivering prescription medications and essential food

You can help ensure older adults, friends, and neighbors in your community can remain in their homes and give them reassurance they have the support systems in place to do so.    

Sign up today by going to the Maryland Responds Medical Reserve Corps (MRC)​ website or the Maryland VOAD DART website. You do not need to work in the healthcare industry in order to volunteer.   

 

Frequently Asked Questions:

CSC FREQUENTLY ASKED QUESTIONS FOR VOLUNTEERS.pdfCSC FREQUENTLY ASKED QUESTIONS FOR VOLUNTEERS.pdf

Official Press Releases:

Maryland Department of Aging Launches Caregiver Services Corps to Support Seniors in their Homes During COVID-19

Governor Hogan Announces Caregiver Services Corps To Help Maryland’s Seniors​​

Marketing Toolkit:

We are looking for advocates to help spread the word about the Caregiver Services Corps for the purpose of informing those who are in need or may be able to benefit from the program, as well as the need for volunteers. Please find useful resources such as social posts, a sample email, and additional content. If you need any additional marketing materials, please email mdoa.socialmedia@maryland.gov​

CSC Marketing Toolkit May 2020.pdfCSC Marketing Toolkit May 2020.pdf